App Keys are uploaded by sellers directly in our platform when your package is shipped.
Once uploaded you will receive an e-mail notification to inform you that you can download them from your customer account. To do so, please follow the steps below:
1. log into your customer account here
2. Scroll down to you dashboard page to access to "Recent orders" list
3. Click in the right side link "download" in the order line.
4. Your provisionning keys will be downloaded in an ".csv" format.
If the seller didn't upload the provisionning keys after receiving your package, please don't hesitate to contact him directly by using the tab "Order messages" in your customer account.