What does the order statuses mean?

2963 views  February 21, 2019

When you place your order, it will enter through the processing steps during fulfillment:

Pending This means we've received your order, but we are still waiting for the payment to be collected.

Ready to be shipped The seller is preparing your order and you will be notified when your package is shipped.

- Shipped The seller has shipped your parcel and added your shipment tracking number

- Delivered Your order has been delivered successfully

- Virtual PO Completed This means that you ordered a service which is not physically delivered and the service is done

- Canceled Your order has been canceled.

If you have any questions, please contact us at: customer-support@thingpark.com, and we'll be glad to explain the state of your order.

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