Loading...
  • What are the shipping destinations?

    Our maketplace is open worldwide. However, the possibility of buying from abroad is directly dependent on the fact that the shipping costs have been previously defined by our sellers. In the situation in which costs are not configured yet for your destina...
    Read more

  • Can I add new products to an existing order?

    No, unfortunately once an order is sent to the seller you won't be able to add extra articles to your ongoing order. If you need to modify your order, please submit a new one.
    Read more

  • Can I request a special princing for high quantities?

    Yes, but please note that the final pricing will be decided by the seller. Therefore, if you are planning to buy a high volume of devices, we recommend you to directly contact the seller by login into your customer account and clicking on the button "Co...
    Read more

  • What is the backorder functionality?

    ThingPark Market allows you to place an order if quantity you request are above the number of available units the seller offers at moment of purchase. Upon receiving your funds, ThingPark Market will request the seller to confirm he is able to deliver t...
    Read more

  • What can I do if the item I want to order is "out of stock"?

    Don't worry! You can place a backorder when product is "out of stock". Please refer to "What is the backorder functionality?" article to get more information.
    Read more

  • Can I split my order accross multiple delivery addresses?

    Unfortunately, we're not yet able to split an order into multiple shipping destinations. If this is your wish, we recommend you to place multiple orders, one for each address.
    Read more

  • Can I set different addresses for shipment and billing?

    Yes, in your customer account you will be able to set/modify your shipping and billing addresses. To do so: 1. Log into your Customer account here 2. Click on the tab "Address book" 3. Edit your address or - in case you have not defined your addresse...
    Read more

  • How can I create a new order?

    Placing an order is really simple, you only will need to follow this steps: 1. Create a customer account here 2. Select the product and add it to your cart 3. Click in the orange button "Go to checkout" and follow the steps 4. Select your payment m...
    Read more