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  • How can I submit a claim?

    First of all, we are very sorry if you have had any inconvenience with our services.

    To submit your claim, please send an e-mail to our Customer Care service at: customer-suppo...
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  • What is the return policy?

    Return policy is at seller's discretion: detailed conditions for returns are usually available for consultation in detail within the agreement you sign at moment of check out.

    You can also consult Partner page Read more

  • When will my order be refunded?

    As soon as your refund request is confirmed by our Customer Care service, you will receive your money back whithin 3 to 5 business days depending on your location and the method of payment used.


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  • How can I contact the seller?

    There are 2 ways to get in touch with our sellers:

    - From the product page : Click on the right side button "Contact the seller" and login to send your message.

    OR

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  • How does ThingPark Market recruit new sellers?

    ThingPark Market complies with anti-money laundering European and Worldwide policies.

    ThingPark Market runs careful scrutiny upon seller registration to make sure that we propose our buyers trusted third party sellers. There...
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  • How can I contact your Customer Care service?

    To contact our Customer Care team please send us an e-mail to customer-support@thingpark.com or fill our contact form here.


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