Sales informations

• Seller commercial condition

  NETOP TECHNOLOGY is a registered trade mark of NETOP Teknoloji ve Yazılım San. Tic.A.Ş. All of the corporate designs, logo, products, visuals and texts on the site are belongs to NETOP. And shall not be used with out permission of NETOP.

  Our devices have 2 years warranty. If there is no external factor which is done by customer onto our devices or there is no customer mistake. 

  We do our best for providing high quality products with no mistakes. If you have any problem with the items shipped, please contact us with the ID of the product. Our technical service will help you about the issues.

  For the technical issues contact with our technical support with the ID of the product to get support. Our technical service will help you on any further process about the product.

  Customs duties, import, export expenses that may occur would be paid by the customer.

• Seller shipping condition

  We try to find the best and cost effective shipment way for you. Due to this and the fact that we serve orders worldwide, you have different shipping ways depending on your location. By default shipments are handled with DHL or UPS. All products are enclosed in a good package in order to avoid hits and we take care with electronic components, putting them into anti-static bags, offering a good service to our customers.

  The shipping costs does not include the duties and taxes in the destination country expenses since they vary with a number of parameters. In case of exports, the order will be shipped with a final invoice for customs so it will contain the same amount that was paid, not less. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.